New York, NY, Jan. 27, 2026 (GLOBE NEWSWIRE) -- In a challenge submitted by TTi Outdoor Power Equipment, Inc., BBB National Programs’ National Advertising Division recommended Westinghouse Outdoor Power Equipment discontinue certain pressure washer performance claims and modify others.
TTi and Westinghouse both manufacture and sell electric pressure washers. At issue for NAD were challenged express and implied claims regarding the pressure and flow rate performance of Westinghouse electric pressure washers.
The performance of pressure washers is generally measured by pounds per square inch (PSI) and gallons per minute (GPM). These measures are inversely related when a pressure washer is in use—setting a pressure washer for maximum PSI necessarily results in lower GPM, and vice versa.
In support of its “max PSI” and “max GPM” claims, Westinghouse submitted factory testing and more recent routine post-production testing. NAD determined that the evidence submitted did not include sufficient information regarding test methodology or analysis to assess the reliability of the results and did not support the challenged express claims. NAD therefore recommended that Westinghouse discontinue the challenged express performance claims.
NAD also concluded that Westinghouse’s advertising conveys the unsupported message that consumers can achieve both maximum pressure and maximum flow rate simultaneously during ordinary use. NAD recommended that Westinghouse modify its advertising to avoid conveying this implied claim.
In its advertiser statement, Westinghouse stated that it “agrees with NAD’s position regarding the implied claim and disagrees on the express claims,” and as a result Westinghouse stated that it will not comply with NAD’s recommendations regarding the challenged express claims.
Accordingly, pursuant to its procedures, NAD will be referring the matter to the Federal Trade Commission (FTC) and other appropriate government agencies, as well as to the platforms on which the advertising appeared and with which NAD has a reporting relationship, for review and possible enforcement action.
All BBB National Programs case decision summaries can be found in the case decision library. For the full text of NAD, NARB, and CARU decisions, subscribe to the online archive. Pursuant to NAD/NARB Procedures, this release may not be used for promotional purposes.
About BBB National Programs: BBB National Programs, a non-profit organization, is the home of U.S. independent industry self-regulation, currently operating more than 20 globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. These programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create fair competition for businesses, and a better experience for consumers. BBB National Programs continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. To learn more, visit bbbprograms.org.
About the National Advertising Division: The National Advertising Division (NAD) of BBB National Programs provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and creating fair competition for business.
Name: Jennifer Rosenberg Email: press@bbbnp.org Job Title: Media Relations
