Ooma Office Wins PCMag 2025 Business Choice Award for VoIP Service

Ooma, Inc., a provider of advanced communications services for businesses and consumers, today announced the company’s Ooma Office phone service has won PCMag’s prestigious Business Choice Award for Overall VoIP Service. Ooma also won for IT-Managed VoIP Service and VoIP Service for Home Offices.

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Ooma today announced the company’s Ooma Office phone service has won PCMag’s prestigious Business Choice Award for VoIP Service. Ooma’s Overall Satisfaction score of 9.0 in PCMag's survey of readers is a half-point ahead of the second-place finisher and 0.9 points ahead of the average for all providers.

The award (https://www.pcmag.com/articles/business-choice-2025-the-top-voip-provider-according-to-our-readers) is based on the magazine’s annual Business Choice survey of its readers, with Ooma emerging as the top provider of VoIP phone service among finalists including Cisco, Microsoft Teams, Mitel, RingCentral and Zoom.

“While some things may change—like how people use VoIP, with it appearing more than ever as an app-based connection method for smartphones, for example—one thing stays the same in our results: Ooma is our readers' top pick,” PCMag said in its story about the award. “This is 12 consecutive wins for Ooma going all the way back to 2014, when we started asking about VoIP providers in PCMag Business Choice surveys.”

Ooma’s Overall Satisfaction score of 9.0 is a half-point ahead of the second-place finisher and 0.9 points ahead of the average for all providers in the survey. Similarly, Ooma’s Likelihood to Recommend score is 0.6 points ahead of the second-place finisher and 1.3 points ahead of the group average.

In 2025, for the first time, PCMag’s Business Choice award included VoIP Services for Home Offices.

“The huge shift to working from home during and after the pandemic is slowly reversing, but there are still enough people doing their jobs remotely to ask which brand employees prefer for VoIP in their home offices,” PCMag’s story said. “Ooma, their top pick, doesn’t share the spotlight with any other vendor in the work-from-home category. Its lowest rating is 8.9 for CRM integration, but it has particularly notable scores for setup, reliability, ease of use, and call quality.”

Jim Gustke, senior vice president of marketing at Ooma, said, “We are truly honored and appreciative that Ooma’s customers are so delighted with our service and took the time to share their enthusiasm with PCMag. It’s especially rewarding to be recognized as the leader across the spectrum from home office to large IT-supported organizations.”

Ooma Office (https://www.ooma.com/small-business-phone-systems/) offers a set of phone and communications features curated to meet the needs of businesses from small to large. Service plans start at $19.95 a month per user, excluding taxes and fees, with no long-term contract required. Customers have their choice of interface—conventional analog phones, IP phones or virtual service through the Ooma Office desktop and mobile apps. Advanced features, such as a virtual receptionist, ring groups, videoconferencing, text messaging, call queuing and multi-site access, combine to make every business sound professional.

About Ooma

Ooma (NYSE: OOMA) delivers phone, messaging, video and advanced communications services that are easy to implement and provide great value. Founded in 2003, the company offers Ooma Office for small to medium-sized businesses seeking enterprise-grade features designed for their needs; Ooma AirDial for any business looking to replace aging and increasingly expensive copper phone lines; Ooma 2600Hz for businesses that provide their own communications solutions built on an outsourced underlying platform; and Ooma Telo for residential consumers who value a landline experience at a more affordable price point. Ooma’s award-winning solutions power more than 1.2 million users today. Learn more at www.ooma.com in the United States or www.ooma.ca in Canada.

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