AI-Driven Job Applications Are Taking Over Job Market and Creating New Challenges for Recruiters

August 29, 2024 at 08:00 AM EDT

Capterra’s Job Seeker AI Survey reveals how candidates are using AI to exaggerate their skills, cheat interviews, and forge assessments, with 83% admitting to deception—here’s how recruiters can fight back.

Seasoned recruiters are no strangers to job seekers exaggerating their credentials to land a job, but the rise of artificial intelligence (AI) is taking deception to new levels. Capterra’s 2024 Job Seeker AI Survey, which polled nearly 3,000 job seekers globally, finds over half (58%) are using AI tools in their current job search. Among these, many have exaggerated or lied about their skills on resumes.

AI is creating new challenges for recruiters as job seekers use it to mask skill deficiencies

Job seekers using AI to mask skills deficiencies represent a formidable challenge in the quest for talent. However, companies aren’t without their defenses. Leveraging advanced recruiting software and reviewing hiring processes can minimize AI cheating, flag deceptive AI content, and help eliminate fraudulent candidates.

Job seekers are more likely to receive a job offer when using AI during the application process

AI’s role in job searching is complex, and not all uses are harmful to the candidate evaluation process. The most common AI applications include writing or refining resumes, finding relevant job openings, and crafting cover letters. Job seekers using AI have completed 41% more job applications on average during their current search than those who don’t use it. They are also 53% more likely to receive a job offer.

But some AI uses cross the line into deception. For instance, 29% of job seekers have used AI to complete a test assignment or skills assessment, potentially hiding a lack of relevant skills. Additionally, 28% have used AI to generate answers to interview questions, while 26% have used AI to mass apply to jobs, overwhelming recruiting pipelines.

“What makes this issue so complex is that not all AI uses are necessarily bad,” says Brian Westfall, principal HR analyst at Capterra. “If a job seeker is using AI to refine their resume or cover letter, most employers won’t bat an eye. It’s when they’re using AI to mask a skills deficiency that recruiters need to be on guard.”

With 82% of respondents saying it's likely that other people applying for similar jobs are using AI to embellish or exaggerate their job applications, job seekers may feel the need to adopt AI simply to keep up with other candidates and thus perpetuate this cycle.

Companies seeking to reduce AI deception and identify AI cheaters need clear guidelines

Employers can reduce AI deception and identify AI cheaters by clearly communicating which uses are acceptable from the start, leveraging tools to detect fraudulent content, and shifting to video or in-person interviews to avoid AI-generated responses. Placing a greater emphasis on candidate references and ensuring that the hiring manager has sufficient time for thorough screening, is also crucial.

As more job seekers realize the benefits of AI to their job search, employers will need to move quickly to draw their line in the sand on what constitutes AI fair play. Those that then combine the right AI detection tools with critical recruiting processes and culture changes will have a clear advantage in identifying and hiring truly talented candidates.

For additional insights, expert analyses, and actionable recommendations that can help HR leaders navigate the rise in AI job applications, visit Capterra.com.

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