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Sensormatic Solutions Connected Inventory Intelligence Solutions Support Retailers’ Expanding Omnichannel Initiatives

  • Retailers can use comprehensive range of digital solutions to enable seamless omnichannel experiences by optimizing source-to-store inventory management
  • The brand’s omnichannel inventory intelligence solutions will be on display at the 2024 NRF Big Show

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, remains at the forefront of retail’s journey toward more precise, effective operations. Visitors at NRF's Big Show can connect with the brand’s leaders and explore its diverse range of inventory monitoring, tracking, and analytics solutions—which give retailers the end-to-end visibility necessary to support exceptional omnichannel shopping experiences—at booth #4865 in the Jacob K. Javits Convention Center from Jan. 14-16, 2024.

“In today’s market, source-to-store data is critical to operational excellence,” said Subramanian Kunchithapatham, chief technology officer at Sensormatic Solutions. “Advanced RFID, source-tagging, distribution center and store systems can help retailers ensure their insight into operations is informed at every level of their supply chain setting them on the path toward a 360-degree view of their businesses’ strengths, weaknesses and opportunities for improvement.”

Extending the holistic insight retailers have achieved within their stores to their supply chains can help retailers stay agile and address their most pressing challenges:

  • Inventory visibility: Many retailers are already using Sensormatic Solutions radio-frequency identification (RFID) tags and industry-leading TrueVUE Cloud to keep track of merchandise on the floor. Expanding that program to manufacturing and distribution centers by tagging merchandise at the source helps gather item-level data on how merchandise moves to streamline operations while also informing in-store labor demand and improving omnichannel fulfillment tactics.
  • Customer experiences: The ever-increasing prominence of omnichannel fulfillment options makes insight from beyond the store just as important as data from within its walls. With the continued popularity of BOPIS and BOPAC (Click and Collect) programs as well as the emergence of endless aisles and consumers’ desire for to-the-minute order tracking, keeping tabs on merchandise all along the way is of the utmost importance for retailers.
  • Merchandising: Source-to-store insight shows what sells and what gets left on shelves as well as the ins and outs of its journey to the store. These metrics can help retailers tailor their merchandising programs to individual community’s needs to make sure the right products get to the right stores. It helps retailers avoid out-of-stocks, overstocks and waste by showing not only what sells but when it sells and with what else. These additions inform more accurate models of demand for merchandise planning.
  • Loss prevention: The RFID tags that help retailers track their merchandise from manufacturer to sale can also help them recover lost items and limit fraudulent returns, acting as proof that products recovered from criminals originated with a given retailer. Additionally, tagging at the source helps ensure that at-risk items are protected from day one and integrates with AI-enabled cameras to harden targets and deter thieves.

Sensormatic Solutions is a long-time provider of cutting-edge retail technology tools that keep retailers at the forefront of the industry’s ongoing transformation. The brand’s flexible solutions are designed for interoperability and easy deployment, so retailers can seamlessly integrate the brand’s innovative offerings—like its diverse range of RFID tag options, cloud-based analytics, IoT-connected systems, AI-enabled computer vision software and machine-learning-powered analytics tools—into their existing ecosystems.

To learn more about the ways source-to-store supply chain visibility helps fast-forward retail operations, read Sensormatic Solutions omnichannel retail info brief. Those attending Retail’s Big Show can set up a meeting or stop by the Sensormatic Solutions booth (#4865).

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About Johnson Controls:

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of nearly 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world's largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit for more information and follow @Johnson Controls on social


About Sensormatic Solutions:

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio, including third-party data to deliver unmatched insights into shopper experience, inventory intelligence, loss prevention and operational effectiveness with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive and predictive data-driven outcomes to confidently move into the future. Please visit Sensormatic Solutions or follow us on LinkedIn, X and our YouTube channel.


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