AI-powered call center teams up with HIPAA-compliant CRM to automate back office phone calls for healthcare providers

NEW YORK, NY / ACCESSWIRE / August 6, 2024 / Tellescope, a HIPAA-compliant CRM platform for digital health and telemedicine companies, has partnered with Opkit, an AI-powered phone call automation solution for medical clinics, to enhance practice efficiency.

This partnership has enabled Tellescope to allow its customers to automate routine phone call tasks such as contacting payers and pharmacies, giving additional time back to care managers so they can focus on patient care.

"We're excited to partner with Opkit and allow our customers to focus on what matters most, which is providing high quality patient care and not administrative tasks," said Derek Strauss, Co-Founder of Tellescope.

For Opkit, this partnership provides access to data elements and events at the core of the digital patient experience. Opkit customers that use Tellescope can look forward to new Opkit-powered features within Tellescope's application.

"Opkit's main goal is to automate tedious and time-consuming tasks for healthcare providers and their support staff. By teaming up with Tellescope, we can provide significantly more automation for our customers," said Sherwood Callaway, CEO of Opkit.

About Tellescope

Tellescope's HIPAA-compliant CRM enables dozens of digital health companies to automate and provide a comprehensive digital experience in a centralized place for things such as patient engagement, care coordination, scheduling, and task management. For more info, visit www.tellescope.com.

About Opkit

Opkit's HIPAA-compliant, AI-powered call center solution automates back office phone calls for medical clinics and digital health companies, including calls to insurance companies, pharmacies, provider offices, and more. It features a unique human-in-the-loop design which guarantees accuracy and reliability. For more info, visit www.opkit.co.

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SOURCE: Opkit