SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 6-K
REPORT OF FOREIGN ISSUER
PURSUANT TO RULE 13A-16 OR 15D-16 OF
THE SECURITIES EXCHANGE ACT OF 1934
For the Month of May 2006
Australia and New Zealand Banking Group Limited
ACN 005 357 522
(Translation of registrant’s name into English)
Level 6, 100 Queen Street Melbourne Victoria 3000 Australia
(Address of principal executive offices)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F : ý Form 40-F o
Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.
Yes o No : ý
If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b):
This Form 6-K may contain certain forward-looking statements, including statements regarding (i) economic and financial forecasts, (ii) anticipated implementation of certain control systems and programs, (iii) the expected outcomes of legal proceedings and (iv) strategic priorities. Such forward- looking statements are not guarantees of future performance and involve known and unknown risks, uncertainties and other factors, many of which are beyond our control and which may cause actual results to differ materially from those expressed in the forward-looking statement contained in these forward- looking statements. For example, these forward-looking statements may be affected by movements in exchange rates and interest rates, general economic conditions, our ability to acquire or develop necessary technology, our ability to attract and retain qualified personnel, government regulation, the competitive environment and political and regulatory policies. There can be no assurance that actual outcomes will not differ materially from the forward-looking statements contained in the Form 6-K.
Searchable text section of graphics shown above
[GRAPHIC]
06
UBS Investor Conference
Australia and New Zealand Banking Group Limited
May 2006
Brian Hartzer
Group MD Personal
|
www.anz.com |
|
[LOGO] |
ANZ is one of Australia’s “BIG FOUR” banks and New Zealand’s largest banking group
|
[GRAPHIC] |
|
|
Snapshot
• Established 1835
• Represented in 27 countries
• Market capitalization ~ US$40b
• Amongst the top 50 banks in the World by market capitalization; top 10 in Asia
• #4 listed company in Australia
• Largest company in NZ
• Assets ~ $319b
• ~ 31,000 employees worldwide
• AA-/Aa3 credit ratings
Heritage as a Corporate/Institutional bank; now ~60% Retail
2
A good first half for ANZ
|
|
|
1H06 v 1H05 |
|
|
|
|
|
|
|
|
|
Statutory profit |
|
|
16 |
% |
|
|
|
|
|
|
|
Cash* profit |
|
|
10 |
% |
|
|
|
|
|
|
|
Cash* profit before provisions |
|
|
10 |
% |
|
|
|
|
|
|
|
Cash* EPS |
|
|
10 |
% |
|
|
|
|
|
|
|
Dividend |
|
|
10 |
% |
|
|
|
|
|
|
|
2006 guidance |
|
|
|
|
|
|
|
|
|
|
|
Revenue Growth* |
|
8 |
% |
|
|
7-9 |
% |
|
|
|
|
|
|
|
|
|
|
Expense Growth* |
|
6 |
% |
|
|
5-7 |
% |
*adjusts headline numbers for AIFRS 2005 adjustments, significant items and incremental integration costs and fair value hedge gains/losses
3
ANZ’s specialist business model delivering results
|
|
|
CEO |
|
|
|
|
|
|
|
|
|
Personal |
|
Institutional |
|
New Zealand |
|
Mortgages |
|
Retail |
|
|
|
|
|
Consumer |
|
Regional & |
|
|
|
|
|
Investments |
|
Banking |
|
|
|
|
|
Pacific |
|
Small |
|
|
|
|
|
Esanda |
|
|
[GRAPHIC]
Strong Divisional Revenue growth driving 1H06* performance
[CHART]
Product business performance*
|
Business |
|
NPAT |
|
|
|
|
|
|
|
Mortgages |
|
21 |
% |
|
|
|
|
|
|
Consumer Finance |
|
12 |
% |
|
|
|
|
|
|
I & I |
|
18 |
% |
|
|
|
|
|
|
Banking Products |
|
12 |
% |
|
|
|
|
|
|
Regional & Rural |
|
12 |
% |
Note: Esanda, Pacific and Small Business effective May 2006
*growth Mar06 v Mar05, Personal Division at 31/03/06
4
Success in Personal due to an effective business system
|
|
Financial |
|
Strategy |
|
|
|
Performance |
|
|
|
|
|
|
|
|
|
|
|
|
“More |
|
|
|
Customers |
|
Convenient |
|
Employees |
|
|
|
Banking” |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Brand |
|
Products & |
|
|
|
Investment |
|
Distribution |
|
5
Strategy starts with clear segmentation
[GRAPHIC]
• ANZ brand for non-price-driven segments
• Use other brands for other segments
• Defend share via price where necessary
6
Customer insights led to “More Convenient Banking”
Key Decision Factors for Customers
(importance out of 10)
Why should customers bank with ANZ (and not somebody else)??
[GRAPHIC]
[CHART]
People increasingly “time poor” – looking for convenient, simple solutions
7
Success in Personal due to an effective business system
|
|
Financial |
|
Strategy |
|
|
|
Performance |
|
|
|
|
|
|
|
|
|
|
|
|
“More |
|
|
|
Customers |
|
Convenient |
|
Employees |
|
|
|
Banking” |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Brand |
|
Products & |
|
|
|
Investment |
|
Distribution |
|
8
We have invested in our employees and our culture…
|
Significant
investment in |
|
Delivering
on our commitment |
|
|
|
(% Personal employees completed |
|
|
|
|
|
[CHART] |
|
[CHART] |
9
…resulting in a highly engaged workforce
Dramatic shift in staff satisfaction (“am I satisfied working at the ANZ?”)
[CHART]
[GRAPHIC]
High levels of engagement across the Personal Division
[CHART]
Branch Manager engagement
[CHART]
10
Success in Personal due to an effective business system
|
|
Financial |
|
Strategy |
|
|
|
Performance |
|
|
|
|
|
|
|
|
|
|
|
|
“More |
|
|
|
Customers |
|
Convenient |
|
Employees |
|
|
|
Banking” |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Brand |
|
Products & |
|
|
|
Investment |
|
Distribution |
|
11
Specialization has delivered product and service excellence
Bank of the Year 6 years in a row.
|
Switch banks now. Simply call 13 33 333. |
|
[LOGO] |
www.anz.com
Money magazine’s Bank of the Year 2005. Personal Investor magazine’s Bank of the Year 2000-2004. Australia and Newzealand Banking Group Limited ABN 11005 357 522
Personal Investor Awards
• Home Lender of the Year
• Low Doc Money Saver of the Year
• Premium Banking Package of the Year
• “People’s Choice” award
Money Magazine Awards
• Money Minder of the year (Savings & Transactions Accounts)
• Home Lender of the Year
• Personal Banking Website of the Year
[GRAPHIC]
[GRAPHIC]
12
Expanding distribution to improve convenience
New Branches and ATMs
[CHART]
Target: 80 new branches by 2007
[GRAPHIC]
13
Success in Personal due to an effective business system
|
|
Financial |
|
Strategy |
|
|
|
Performance |
|
|
|
|
|
|
|
|
|
|
|
|
“More |
|
|
|
Customers |
|
Convenient |
|
Employees |
|
|
|
Banking” |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Brand |
|
Products & |
|
|
|
Investment |
|
Distribution |
|
14
“Proof points” starting to differentiate ANZ brand…
Call Centres open 24/7
[GRAPHIC]
More ATM locations in key areas
[GRAPHIC]
First major bank to launch Visa Debit card
[GRAPHIC]
15
…which drives future acquisition and retention
|
Improved “Trial Intention” |
|
Lowest propensity to defect# |
|
(Day to Day Transaction Accounts*) |
|
|
|
|
|
|
|
[CHART] |
|
[CHART] |
*Wallis Consulting Group, 6 month rolling average
# Roberts Research Group
16
Success in Personal due to an effective business system
|
|
Financial |
|
Strategy |
|
|
|
Performance |
|
|
|
|
|
|
|
|
|
|
|
|
“More |
|
|
|
Customers |
|
Convenient |
|
Employees |
|
|
|
Banking” |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Brand |
|
Products & |
|
|
|
Investment |
|
Distribution |
|
17
Highest customer satisfaction of any major bank…
Overall customer satisfaction
(Main Financial Institution*)
[CHART]
18
…leading to higher share of wallet and market share
|
Share of wallet |
|
Market Share Gap |
|
|
|
|
|
[CHART] |
|
[CHART] |
*Source: Roy Morgan Research – Traditional Banking 12 monthly moving average
19
Success in Personal due to an effective business system
|
|
Financial |
|
Strategy |
|
|
|
Performance |
|
|
|
|
|
|
|
|
|
|
|
|
“More |
|
|
|
Customers |
|
Convenient |
|
Employees |
|
|
|
Banking” |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Brand |
|
Products & |
|
|
|
Investment |
|
Distribution |
|
20
Non price led strategy delivering attractive growth…
Retail Deposits – FUM Growth v Margin
[CHART]
Note - size indicates Net Interest Income contribution of net growth (i.e. growth (A$b) x margin)
*6 months ended 31 Mar 06
Source: Company documents, Roy Morgan, ABA market share, ANZ Banking Products analysis
21
…resulting in sustainable revenue and profit growth
|
Revenue/Cost ‘Jaws’ widening* |
|
|
|
Strong profit momentum (pcp) |
|
|
|
[GRAPHIC] |
|
|
|
[CHART] |
|
|
|
[CHART] |
*pcp growth 1H06 AIFRS, 1H05 & 2H05 AGAAP
22
Summary
• No “silver bullet” explains ANZ’s Retail Banking success
• Our business system is delivering strong, sustainable growth
• We will continue to invest in “More Convenient Banking”
• Lots more upside in customer #s, wallet share, and efficiency
23
The material in this presentation is general background information about the Bank’s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate.
For further information visit
www.anz.com
or contact
Stephen Higgins
Head of Investor Relations
ph: (613) 9273 4185 fax: (613) 9273 4091 e-mail:
higgins@anz.com
24
Signatures
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
|
|
|
Australia and New Zealand |
||||
|
|
|
Banking Group Limited |
||||
|
|
|
|
|
|
||
|
|
|
|
(Registrant) |
|
||
|
|
|
|
||||
|
|
By: |
|
/s/ John Priestley |
|
||
|
|
|
|
Company Secretary |
|
||
|
|
|
|
(Signature)* |
|
||
Date 18 May 2006